Privacy Policy

Effective Date: 1st March, 2026.

At Big X Logistics, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our logistics services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Phone number
• Delivery address
• Billing information

Non-Personal Information

• Browser type
• IP address
• Device information
• Pages visited and time spent on our website

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our logistics services
• Process transactions and deliveries
• Communicate with you regarding orders, updates, and support
• Improve our website and customer experience
• Send promotional offers (only with your consent)
• Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

• Trusted partners and service providers (e.g., shipping agents, payment processors)
• Government or regulatory authorities when required by law
• Third parties in the event of a business transfer or merger

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Enhance user experience
• Analyze website traffic
• Remember user preferences

You can choose to disable cookies through your browser settings.

6. Your Rights

Depending on your location (Nigeria or United States), you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Withdraw consent at any time

To exercise these rights, please contact us using the details below.

7. International Data Transfers

As we operate in both Nigeria and the United States, your information may be transferred and processed in either country. We ensure that appropriate safeguards are in place to protect your data.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Big X Logistics
Email: support@bigxgroup.org
Phone: +234 803 277 0409
Address: A87 Agu Albert Estates, Isuaniocha Awka South LGA, Anambra State.

🔒 Your privacy is important to us. We are committed to protecting your personal information at all times.