Effective Date: 1st March, 2026.

Welcome to Big X Logistics. By using our website or services, you agree to the terms outlined below.

1. Introduction

These Terms govern your use of our logistics services, including vehicle export, haulage, shipping, and delivery. If you do not agree, please discontinue use of our services.

2. Our Services

At Big X Logistics, we provide:

• Vehicle Export
• Heavy Haulage
• Port Delivery
• Container Shipping
• Documentation Services
• Chippings & Sand Delivery

We reserve the right to modify or discontinue services at any time.

3. User Responsibilities

You agree to:

• Provide accurate and complete information
• Ensure goods are properly packaged
• Comply with all applicable laws and regulations
• Avoid shipping prohibited or illegal items

4. Pricing & Payments

• Prices may change without prior notice
• Full or agreed payment must be made before service completion
• Services may be suspended for unpaid invoices

5. Shipping & Delivery

• Delivery timelines are estimates, not guarantees
• Delays may occur due to customs, weather, or other external factors
• Risk may transfer once goods are handed to carriers or delivered

6. Documentation & Customs

Customers must provide accurate documentation.
We are not responsible for delays, fines, or losses caused by incorrect or incomplete paperwork.

7. Limitation of Liability

• We are not liable for indirect or consequential damages
• Liability is limited to the cost of the service provided unless otherwise agreed

8. Prohibited Items

We do not accept shipments containing:

• Illegal goods
• Undeclared hazardous materials
• Restricted items under Nigerian or U.S. laws

Shipments violating these rules may be cancelled without notice.

9. Cancellations & Refunds

• Cancellations must be made before service begins
• Refunds depend on service stage and incurred costs
• Administrative fees may apply

10. Intellectual Property

All website content, branding, and materials belong to Big X Logistics and cannot be used without permission.

11. Privacy

Your use of our services is also governed by our Privacy Policy.

12. Changes to Terms

We may update these Terms at any time. Continued use of our services means acceptance of the updated Terms.

13. Governing Law

These Terms are governed by applicable laws in Nigeria and the United States.

14. Contact Us

Big X Logistics
📧 Email: support@bigxgroup.org
📞 Phone: +234 803 277 0409
📍 Address: A87 Agu Albert Estates, Isuaniocha Awka South LGA, Anambra State.

By using our services, you confirm that you have read and agreed to these Terms of Service.